Leapmotor cuts warranty period to ‘rebalance’ aftersales care

1 week ago 42

A shorter warranty for 2025 Leapmotor C10s, but also cheaper and longer capped-price servicing for Stellantis' Tesla Model Y competitor.

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Tung Nguyen
Leapmotor cuts warranty period to ‘rebalance’ aftersales care

Leapmotor Australia has shortened its seven-year/160,000km warranty to six years/150,000km less than 12 months after launching its first local model, the C10 electric family SUV.

Applicable to all model year 2025 (MY25) vehicles, including the battery electric vehicle (BEV) and range extender electric vehicle (REEV) versions, the new assurance period also sees a change in the capped-price servicing and roadside assist plans from five to eight years.

While the MY24 C10 BEV would cost $2000 over a five-year period, the MY25 version will run buyers back $3000 over eight years for maintenance – or $4000 for the newly-launched REEV variant.

While Leapmotor Australia is yet to provide a cost breakdown per year, the average service for the MY25 C10 BEV works out to be $375 per year or 20,000km, whichever occurs first, compared with the average of $400 per visit for the 2024 equivalent.

Leapmotor cuts warranty period to ‘rebalance’ aftersales care

The REEV version, only available as an MY25 car, is slightly more expensive with an average of $500 per service, which is scheduled for 12 months or 10,000km.

Speaking to media at a C10 REEV media event, Leapmotor Australia boss Andy Hoang rationalised the change with customer feedback.

“When we launched, we launched with seven years [warranty], five years roadside assist and five years capped price servicing,” Hoang said.

“With the newer models, and looking through the lifecycle of a customer, we felt that from an aftersales perspective, the capped-price servicing and roadside assist – a lot of customers felt that they needed that.

Leapmotor cuts warranty period to ‘rebalance’ aftersales care

“We rebalanced to try and give a more comprehensive packaging across all the elements rather than just the warranty itself.”

Of note, the high-voltage component warranty, which covers the battery, is still the industry standard eight years/160,000km regardless of model year.

To the end of June, Leapmotor Australia has registered 309 examples of its C10 SUV, well behind rivals such as the Tesla Model Y (10,431), BYD Sealion 7 (3756), and Geely EX5 (1845).

Leapmotor cuts warranty period to ‘rebalance’ aftersales care

XPeng and Deepal do not register sales of the G6 and S07 respectively.

But unique to the C10 for now is the available of two powertrains – the 160kW all-electric BEV and the 158kW REEV hybrid.

The former is fitted with a 69.9kWh battery for a claimed driving range of 420km on the WLTP standard, while the latter has a smaller 28.4kWh battery for a tailpipe emissions-free range of up to 170km on the less-stringent NEDC protocol.

However, the REEV also adds a 1.5-litre petrol four-cylinder engine into the mix, which will charge the battery to power the electric motor that drives the wheels.

Combined, driving range rating is boosted to 1150km, based on NEDC testing, while lab tests have returned a claimed fuel consumption figure of 0.9 litres per 100km.

The 2025 C10 REEV is priced from $43,888 before on-road costs, while the BEV is $2000 upstream at $45,888.

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Tung Nguyen

Tung Nguyen has been in the automotive journalism industry for over a decade, cutting his teeth at various publications before finding himself at Drive in 2024. With experience in news, feature, review, and advice writing, as well as video presentation skills, Tung is a do-it-all content creator. Tung’s love of cars first started as a child watching Transformers on Saturday mornings, as well as countless hours on PlayStation’s Gran Turismo, meaning his dream car is a Nissan GT-R, with a Liberty Walk widebody kit, of course.

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